1. Data Collection
We collect only the information that is necessary to provide basic communication services. This includes names, email addresses, and optional messages submitted via our contact form. No sensitive personal data is requested or processed through our platform. Data is not shared with third parties for promotional or commercial purposes.

2. Purpose of Data Use
Collected data is used exclusively for responding to submitted inquiries and managing direct communication. We do not analyze user behavior, generate profiles, or apply marketing segmentation. All interactions are handled manually and neutrally. The purpose is strictly operational.

3. Data Storage and Retention
All submitted information is stored in a secure, access-limited environment. We retain data only for the period necessary to address inquiries or operational requirements. Once the communication is complete, data is regularly reviewed and deleted. No long-term storage is maintained beyond essential use.

4. Third-Party Services
FinNova does not share user data with external platforms for analytics or advertising. We do not embed external tracking tools or services. Any technical providers involved are limited to core infrastructure and do not access communication content. Transparency is maintained in all service layers.

5. Cookie Usage
Only essential cookies are used to maintain site functionality and basic session behavior. No cookies are used for personalization, remarketing, or third-party targeting. All cookies serve technical purposes only and do not store identifiable personal data. Visitors can control cookie behavior through browser settings.

6. User Rights
Users may request information about what data is stored about them and request deletion. We respond to such requests in a timely and professional manner. No automated decision-making or profiling takes place. All requests are reviewed and addressed manually.

7. Policy Updates
This privacy policy may be updated if there are technical or procedural changes. Users will find the latest version always available on this page. We do not send email notifications for policy updates. Continued use of the site constitutes acceptance of the current terms.

8. Contact for Privacy Matters
If you have questions about how we handle personal data, you may contact us directly. We respond professionally and without unnecessary delay. All inquiries are handled confidentially and neutrally. Our contact details are listed below:

Email: [email protected]
Address: 45 Kofi Annan St, Accra, Greater Accra, Ghana
Phone: +233 24 374 9878